(Source: HP - Hewlett Packard Company) PALO ALTO, Calif. - HP Enterprise Services today announced that the Department of Vermont Health Access has signed a $48 million contract to continue its 31-year relationship with HP as the state's Medicaid fiscal agent. The new four-year agreement includes services that assist the state in reaching its healthcare reform goals. The agreement covers the relocation of Vermont's current Medicaid Management Information System (MMIS) to a state-of-the-art HP data center. HP also will upgrade provider call-center technology, which will improve customer service by reducing hold times and dropped calls, as well as enhance the efficiency of call routing and...
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